Returns Policy

Retail Customer Only Return Policy  

If you are not entirely happy with your purchase you can return your item/s within 28 days of delivery, for a full refund to the original payment.

Once we have received the product(s) and if appropriate, any packaging, a refund will be credited to the payment card account within 2 weeks. Please note that it may take up to 14 days for your bank to credit your account. We are not liable, and cannot take responsibility for, any bank charges that you may incur during the refund process.

Return Costs

Customers have to cover the shipping fees to return the items .This cost is not refundable. unless the goods are faulty in which case contact us for further info 

Trade Customer Only Return Policy

Please email us for more information regarding trade returns

Returns instore

returns over the value of £10 returned instore will be issued a gift card receipt 

seasonal items maybe refused for return please check with staff before trying to return 

£100 maximum 

28 day Limit 

No returns for trade account customers